Pdf what is enduser software engineering and why does it. My software requirement engineering professor always using customer, user, stakeholder and actor alternative or sometimes says these are same words. Enduser development can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artifact. Citeseerx elements of enduser software engineering. Enduser development the encyclopedia of humancomputer. As computer hardware becomes cheaper, the focus transfers to software systems. Aug 04, 2015 end user software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. At the end of the tutorial you should be equipped with well understanding of software engineering concepts. For example, research scientists building simulations of complex processes are described as end. Enduser software engineering does not mimic the traditional approaches of segregated support for each element of the software engineering life cycle, nor does it ask the user to think in those terms. Oct 08, 2007 it incorporates support for software engineering devices to help end user programmers with, for example, systematic testing and fault localization.
Its about looking holistically at the breadth of the enduser experience and considering all the systems required to accomplish the daily workload. In many cases, the end user and customer are the same. A basic premise is that end user software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. End user programming may or may not involve such languages, since what defines end user programming is the intent, not the choice of languages or tools. The end user can be contrasted with the developers or programmers of the product.
End users have specific goals in their own domains, which are not related to software development. The practice that euse research aims to support is end users using new tools and methods to improve the quality of the software that they and other end users have created. Professional enduser developers by the term professional enduser developers is meant professionals working in a highly technical, knowledgerich domain who develop their own software in order to further their professional work. End user software engineering carnegie mellon school of. Citeseerx enduser software engineering with assertions. Pdf faced with similar challenges as professional software engineers, end user developers respond to them in a substantially different manner. In software engineering, the terms front end and back end refer to the separation of concerns between the presentation layer front end, and the data access layer back end of a piece of software, or the physical infrastructure or hardware.
The front is an abstraction, simplifying the underlying component by providing a user friendly interface, while the back usually handles business logic and data storage. In fact, someone can even justify that both are the same. The bank must have thought or collected, the user feedback to make the transaction process easy for the customers. We believe the future that we envision has implications for not only enduser software engineering, but also for classic software engineering. Enduser computing euc is about bringing the full digital workspace to life for an organization. During the seminar, several participants presented their current. For example, an electronics manufacturer may sell to thousands of retailers who go on to sell the product to millions of end users. The end part of the term probably derives from the fact that most information technologies involve a chain of interconnected product. Gmail, provides there session token usually as a cookie. We also summarize the results of our empirical investigations into the usefulness and effectiveness of these devices for promoting dependability in end user programming. Enduser software engineering and professional enduser. Client is who pay the money for the product after developed the product. The research in the area of enduser software engineering euse aims at improving the quality of enduserproduced software by paying attention to the entire software.
It is the application of engineering principles to software development. Thus, end user programming is the create part of end user software. The state of the art in enduser software engineering acm. The euses consortium was a collaboration by researchers at oregon state university, carnegie mellon university, drexel university, penn state university, university of nebraska, cambridge university, university of washington, city university of london, university of tulsa, ibm, and stem academy. This allows the retailer to manage the customer experience to provide value. Weuse iii was a dagstuhl workshop on enduser software engineering held on 1823 february, 2007. Data science vs software engineering top 8 useful differences. An end user is the person that a software program or hardware device is designed for. A software engineer takes the software needs of end users into account and consequently develops or designs new applications. There have been some surveys on end user programming kelleher and pausch 2005, sutcliffe and mehandjiev 2004, lieberman et al. All software development products, whether created by a small team or a large corporation, require some related documentation. Here is a brief synopsis of the more interesting ones. End user software engineering with definitions of programming and end user programming, we now turn to enduser software engineering. The difference between end user and customer occurs for firms that sell to an intermediary such as a wholesaler, retailer, ecommerce seller or valueadded reseller.
Although these end user programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design, reuse, integration, testing, and debugging. The group of people described as end user software engineers are a very large and diverse group. Instead, it employs a feedback loop supported by behindthescenes reasoning, with which the system and user collaborate to monitor dependability as the end users program evolves. Weuse iii was a dagstuhl workshop on end user software engineering held on 1823 february, 2007. End user software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other. Such a manufacturer may have no direct relationship with end users and.
Enduser software engineering euse the only way to properly define enduser software engineering is to note it is a form of software engineering. Data science vs software engineering comparison table. Enduser development eud helps to solve this problem. Technical documentation in software engineering is the umbrella term that encompasses all written documents and materials dealing with software product development. Dagstuhl seminar proceedings 07081 enduser software engineering m. New challenges explores the implementation of organizational and end user computing initiatives and provides foundational research to further the understanding of this discipline and its related fields. Eud is a set of methods, techniques and tools that allow users of software systems, who are acting as.
Enduser software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other. We define programming similarly to modern english dictionaries, as the process of. Since the use of enduserwritten programs and spreadsheets is widespread and their lack of reliability is pervasive, improved reliability will impact a potentially huge number of business and personal computer users. End user software engineering euse the only way to properly define end user software engineering is to note it is a form of software engineering.
In software development, user acceptance testing uatalso called application testing, and end user testingis a phase of software development in which the software is tested in the real world by the intended audience. Weuse ii was held in conjunction with chi 06 at vienna, austria. In contrast to simple programming, software engineering is used for. Pdf what is enduser software engineering and why does.
Gene linetsky is a startup founder and software engineer in the san francisco bay area. Attention to quality is important for eup because poorlywritten software can cause data loss, security breaches, financial loss, or even physical harm, even when the. What is the difference between customer and end users. What is enduser software engineering and why does it. May 17, 2017 an end user is a person who uses a product or service. In the case of software engineering, lets take the example of designing a mobile app for bank transactions. He has worked in the tech industry for over 30 years and is currently the director of engineering at poynt, a technology company building smart pointofsale terminals for businesses.
Enduser development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. Today many endusers implement software tools on their own due to their high, general computer literacy and the increased userfriendliness of the software. In software architecture, there may be many layers between the hardware and end user. Institute for software researchcarnegie mellon university. Enduser software engineering communications of the acm. A basic premise is that enduser software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. Pdf enduser software engineering brad a myers academia. Enduser software engineering empirical results to date. Enduser development eud or enduser programming eup refers to activities and tools that allow endusers people who are not professional software.
The term is based on the idea that the end goal of a software or hardware product is to be useful to the consumer. This research area is called end user software engineering euse. Its about looking holistically at the breadth of the end user experience and considering all the systems required to accomplish the daily workload. In information technology, the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers, installers, and servicers of the product. In telecommunication, the front can be considered a device or service, while the back is. Furthermore, software engineering may involve the process of analyzing existing software and modifying it to meet current application needs. End user programming has become the most common form of programming in use today 2, but there has been little investigation into the dependability of the programs end users create. Toward this end, we have been working on ways to provide formal software engineering methodologies to enduser programmers. Software engineering is the process of analyzing user needs and designing, constructing, and testing end user applications that will satisfy these needs through the use of software programming languages. Weuse iv was held in conjunction with icse 08 at leipzig, germany on 1018 may, 2008. Engineering interview questions aeronautical, automobile, bio, chemical. Motivational devices that gently attempt to interest end users in appropriate software engineering behaviors at suitable moments.
A new research area is emerging to address this problem. The state of the art in enduser software engineering mit media lab. This is the first research attempting to bring fundamental software engineering principles to bear on enduser programming. However, compared with expert programmers, end user programmers rarely have the time or interest in systematic and disciplined software engineering activities, which makes ensuring the quality of the software artifact produced by end user development particularly challenging. This paper describes an approach we have developed for supporting assertions in enduser software, focusing on the spreadsheet paradigm. Although these end user programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design. Enduser computing, development and software engineering. This token is associated with the user and stored by the identity service. Enduser development, enduser programming and enduser. It incorporates support for software engineering devices to help end user programmers with. Ieee symposium on visual languages and human centric computing, 207214. Wysiwyt testing study, led by karen rothermel, fall 99. This paper summarizes the keynote address on the future of enduser software engineering.
Enduser software engineering how is enduser software. Audience this tutorial is designed for the readers pursuing education in software development domain, software testing aspirants and all enthusiastic readers. End user development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. However, there are many differences that clearly separate euse from professional software engineering. A customer is the entity that purchases a product or service from the perspective of the seller. Collaborative work with perla velasco elizondo, jose maria fernandes and bradley schmerl. Considering software quality is necessary, because there is ample evidence that the programs end users create are. Apply to technical support specialist, software architect, infrastructure engineer and more. Apply to technical support specialist, technical support engineer, sccm engineer and more. For example, a retailer typically sells directly to end users. They identified the following three challenges, which motivated our development of the metadesign framework.
Enduser software engineering euse, end user development eud, end users shaping effective software euses, empirical studies of programmers esp, psychology of programming, natural programming acm classification keywords d. He use the application domain knowledge word frequently. Yes, at times a customer is himselfherself the end user. This is problematic because the dependability of these programs can be very important. The most popular and ubiquitous software packages to implement such personal productivity tools. Enduser development eud, endprogramming eup and enduser software engineering euse are three related research fields that study methods and techniques for empowering end users to modify and create digital artifacts. This is majorly the case of a onemanteam or for a small business.
Enduser programming has become the most common form of programming in use today, but there has been little investigation into the dependability of the programs end users create. Enduser development eud, endprogramming eup and enduser software engineering euse are three related research fields that study methods and. Citeseerx document details isaac councill, lee giles, pradeep teregowda. The research in the area of enduser software engineering euse aims at improving the quality of enduserproduced software by paying attention to the entire software life cycle. End user computing system engineer jobs, employment. Enduser software engineering with assertions in the. Enduser software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. Uat is often the last phase of the software testing process, completed before the tested software is released to its intended market. End user computing euc is about bringing the full digital workspace to life for an organization. To help address this problem, we have been working on an approach to software engineering for end users. The state of the art in enduser software engineering. Weuse i was held in conjunction with icse 05 at st. What is enduser software engineering and why does it matter. May 07, 2020 this article was coauthored by gene linetsky, ms.
The first challenge was the growing importance of application domain knowledge for most software systems and that this knowledge is held by domain. Enduser software engineering college of engineering. We have conducted about 2 dozen empirical studies, some formative to inform our enduser software engineering design work and some summative to evaluate it. Instead of building an individual point of delivery pod for each desktop type, application, and. End user software engineering euse is defined as end user programming involving systematic and disciplined activities that address software quality issues ko et al 2011.
546 563 1394 213 114 286 242 605 67 332 1207 828 710 1540 394 1520 398 1409 1267 1341 913 342 171 1482 1475 53 831 92 901 1363