What is enduser software engineering and why does it. Enduser programming has become the most common form of programming in use today, but there has been little investigation into the dependability of the programs end users create. In software development, user acceptance testing uatalso called application testing, and end user testingis a phase of software development in which the software is tested in the real world by the intended audience. I describe a philosophy to software engineering for end users, and then survey several projects in this area. Pdf what is enduser software engineering and why does it. Its about looking holistically at the breadth of the enduser experience and considering all the systems required to accomplish the daily workload. Enduser software engineering and professional enduser.
End user software engineering carnegie mellon school of. Enduser software engineering how is enduser software. Enduser software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other. To help address this problem, we have been working on an approach to software engineering for end users. The state of the art in enduser software engineering mit media lab. End users have specific goals in their own domains, which are not related to software development. Enduser software engineering euse, end user development eud, end users shaping effective software euses, empirical studies of programmers esp, psychology of programming, natural programming acm classification keywords d. Collaborative work with perla velasco elizondo, jose maria fernandes and bradley schmerl. During the seminar, several participants presented their current.
Citeseerx elements of enduser software engineering. However, compared with expert programmers, end user programmers rarely have the time or interest in systematic and disciplined software engineering activities, which makes ensuring the quality of the software artifact produced by end user development particularly challenging. Gene linetsky is a startup founder and software engineer in the san francisco bay area. What is enduser software engineering and why does it matter. Today many endusers implement software tools on their own due to their high, general computer literacy and the increased userfriendliness of the software.
Wysiwyt testing study, led by karen rothermel, fall 99. End user software engineering with assertions in the spreadsheet paradigm, margaret burnett, curtis cook, omkar pendse, gregg rothermel, jay summet, and christine wallace, international conference on software engineering, portland, or, may 2003. Enduser development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. Engineering interview questions aeronautical, automobile, bio, chemical. We define programming similarly to modern english dictionaries, as the process of. Weuse i was held in conjunction with icse 05 at st. End user software engineering with definitions of programming and end user programming, we now turn to enduser software engineering. Enduser software engineering college of engineering.
Enduser computing, development and software engineering. The research in the area of enduser software engineering euse aims at improving the quality of enduserproduced software by paying attention to the entire software. The term is based on the idea that the end goal of a software or hardware product is to be useful to the consumer. The first challenge was the growing importance of application domain knowledge for most software systems and that this knowledge is held by domain. The group of people described as end user software engineers are a very large and diverse group.
Pdf enduser software engineering brad a myers academia. Institute for software researchcarnegie mellon university. End user computing euc is about bringing the full digital workspace to life for an organization. All software development products, whether created by a small team or a large corporation, require some related documentation. Data science vs software engineering comparison table. The state of the art in enduser software engineering. Uat is often the last phase of the software testing process, completed before the tested software is released to its intended market. In telecommunication, the front can be considered a device or service, while the back is. Such a manufacturer may have no direct relationship with end users and. Motivational devices that gently attempt to interest end users in appropriate software engineering behaviors at suitable moments.
He has worked in the tech industry for over 30 years and is currently the director of engineering at poynt, a technology company building smart pointofsale terminals for businesses. Pdf what is enduser software engineering and why does. A new research area is emerging to address this problem. This paper summarizes the keynote address on the future of enduser software engineering. Thus, end user programming is the create part of end user software.
Client is who pay the money for the product after developed the product. Weuse iii was a dagstuhl workshop on end user software engineering held on 1823 february, 2007. For example, research scientists building simulations of complex processes are described as end. Enduser software engineering oregon state university. In fact, someone can even justify that both are the same. The front is an abstraction, simplifying the underlying component by providing a user friendly interface, while the back usually handles business logic and data storage. The difference between end user and customer occurs for firms that sell to an intermediary such as a wholesaler, retailer, ecommerce seller or valueadded reseller. Enduser development the encyclopedia of humancomputer. Enduser software engineering communications of the acm. Here is a brief synopsis of the more interesting ones. A software engineer takes the software needs of end users into account and consequently develops or designs new applications.
Data science vs software engineering top 8 useful differences. The euses consortium was a collaboration by researchers at oregon state university, carnegie mellon university, drexel university, penn state university, university of nebraska, cambridge university, university of washington, city university of london, university of tulsa, ibm, and stem academy. Enduser software engineering euse the only way to properly define enduser software engineering is to note it is a form of software engineering. It incorporates support for software engineering devices to help end user programmers with. In many cases, the end user and customer are the same. The practice that euse research aims to support is end users using new tools and methods to improve the quality of the software that they and other end users have created. We believe the future that we envision has implications for not only enduser software engineering, but also for classic software engineering. This allows the retailer to manage the customer experience to provide value. Dagstuhl seminar proceedings 07081 enduser software engineering m. Eud is a set of methods, techniques and tools that allow users of software systems, who are acting as.
In software engineering, the terms front end and back end refer to the separation of concerns between the presentation layer front end, and the data access layer back end of a piece of software, or the physical infrastructure or hardware. We also summarize the results of our empirical investigations into the usefulness and effectiveness of these devices for promoting dependability in end user programming. Gmail, provides there session token usually as a cookie. Weuse iv was held in conjunction with icse 08 at leipzig, germany on 1018 may, 2008. My software requirement engineering professor always using customer, user, stakeholder and actor alternative or sometimes says these are same words. It is the application of engineering principles to software development. End user programming may or may not involve such languages, since what defines end user programming is the intent, not the choice of languages or tools. Considering software quality is necessary, because there is ample evidence that the programs end users create are. Citeseerx enduser software engineering with assertions. Enduser software engineering empirical results to date. End user development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. End user programming has become the most common form of programming in use today 2, but there has been little investigation into the dependability of the programs end users create. Instead, it employs a feedback loop supported by behindthescenes reasoning, with which the system and user collaborate to monitor dependability as the end users program evolves.
In the case of software engineering, lets take the example of designing a mobile app for bank transactions. Instead of building an individual point of delivery pod for each desktop type, application, and. Citeseerx document details isaac councill, lee giles, pradeep teregowda. In information technology, the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers, installers, and servicers of the product. Attention to quality is important for eup because poorlywritten software can cause data loss, security breaches, financial loss, or even physical harm, even when the. Weuse ii was held in conjunction with chi 06 at vienna, austria. Enduser development eud, endprogramming eup and enduser software engineering euse are three related research fields that study methods and techniques for empowering end users to modify and create digital artifacts.
Weuse iii was a dagstuhl workshop on enduser software engineering held on 1823 february, 2007. Enduser software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. Yes, at times a customer is himselfherself the end user. End user software engineering euse the only way to properly define end user software engineering is to note it is a form of software engineering. This research area is called end user software engineering euse. Our goal was to develop and investigate enduser software engineering technologies. Toward this end, we have been working on ways to provide formal software engineering methodologies to enduser programmers. Its about looking holistically at the breadth of the end user experience and considering all the systems required to accomplish the daily workload. Enduser development eud, endprogramming eup and enduser software engineering euse are three related research fields that study methods and.
Pdf faced with similar challenges as professional software engineers, end user developers respond to them in a substantially different manner. Furthermore, software engineering may involve the process of analyzing existing software and modifying it to meet current application needs. End user computing system engineer jobs, employment. Technical documentation in software engineering is the umbrella term that encompasses all written documents and materials dealing with software product development. Because of this, end user programmers face many of the same software engineering challenges. End user software engineering euse is defined as end user programming involving systematic and disciplined activities that address software quality issues ko et al 2011.
Apply to technical support specialist, software architect, infrastructure engineer and more. Aug 04, 2015 end user software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. Enduser development eud or enduser programming eup refers to activities and tools that allow endusers people who are not professional software. This token is associated with the user and stored by the identity service. Ieee symposium on visual languages and human centric computing, 207214. For example, a retailer typically sells directly to end users. An end user is the person that a software program or hardware device is designed for. The bank must have thought or collected, the user feedback to make the transaction process easy for the customers. What is the difference between customer and end users.
This is majorly the case of a onemanteam or for a small business. New challenges explores the implementation of organizational and end user computing initiatives and provides foundational research to further the understanding of this discipline and its related fields. Software engineering is the process of analyzing user needs and designing, constructing, and testing end user applications that will satisfy these needs through the use of software programming languages. For example, an electronics manufacturer may sell to thousands of retailers who go on to sell the product to millions of end users.
Enduser computing euc is about bringing the full digital workspace to life for an organization. At the end of the tutorial you should be equipped with well understanding of software engineering concepts. Enduser development, enduser programming and enduser. A basic premise is that enduser software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. Oct 08, 2007 it incorporates support for software engineering devices to help end user programmers with, for example, systematic testing and fault localization.
This is the first research attempting to bring fundamental software engineering principles to bear on enduser programming. A customer is the entity that purchases a product or service from the perspective of the seller. As computer hardware becomes cheaper, the focus transfers to software systems. A basic premise is that end user software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering.
In software architecture, there may be many layers between the hardware and end user. The most popular and ubiquitous software packages to implement such personal productivity tools. Although these end user programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design. Enduser development can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artifact. May 17, 2017 an end user is a person who uses a product or service. Although these end user programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design, reuse, integration, testing, and debugging. The research in the area of enduser software engineering euse aims at improving the quality of enduserproduced software by paying attention to the entire software life cycle. The state of the art in enduser software engineering acm. In contrast to simple programming, software engineering is used for. The end part of the term probably derives from the fact that most information technologies involve a chain of interconnected product. Audience this tutorial is designed for the readers pursuing education in software development domain, software testing aspirants and all enthusiastic readers.
However, there are many differences that clearly separate euse from professional software engineering. Apply to technical support specialist, technical support engineer, sccm engineer and more. Enduser software engineering does not mimic the traditional approaches of segregated support for each element of the software engineering life cycle, nor does it ask the user to think in those terms. Enduser development eud helps to solve this problem. The end user can be contrasted with the developers or programmers of the product. They identified the following three challenges, which motivated our development of the metadesign framework. This paper describes an approach we have developed for supporting assertions in enduser software, focusing on the spreadsheet paradigm. Professional enduser developers by the term professional enduser developers is meant professionals working in a highly technical, knowledgerich domain who develop their own software in order to further their professional work. He use the application domain knowledge word frequently. There have been some surveys on end user programming kelleher and pausch 2005, sutcliffe and mehandjiev 2004, lieberman et al. This is problematic because the dependability of these programs can be very important. Since the use of enduserwritten programs and spreadsheets is widespread and their lack of reliability is pervasive, improved reliability will impact a potentially huge number of business and personal computer users. End user software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other. We have conducted about 2 dozen empirical studies, some formative to inform our enduser software engineering design work and some summative to evaluate it.
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